Support Coordination

Coordination of service to meet your goals and needs within NDIS funding.

Alternative Care will support you in achieving your goals and self-directed needs within the home environment. Our staff will ensure all service provider obligations detailed within your Service Agreement are met.

Our Support Coordination planning and review processes include a participants’ choice of decision makers, support networks, and service providers.

With our staff experience, we are able to work towards alleviating the stress experienced within the accommodation sector by the participants chosen decision makers. Our Support Coordinators will support participants and decision makers to have the concerns addressed.

Our staff will also provide Support Coordination assistance on weekends to help support you through emergent situations.

How we can assist with your NDIS plan:

· Explain the possibilities available within your NDIS plan

· Assist in the ongoing funding and affordability of service required within the total funding agreement

· Ensure participant self-direction

· Explore a choice of service providers to meet your needs

· Explore a choice of supports and assistive technology to promote independence

· Effectively monitor the service provision

· Work towards developing, maintaining, and strengthening social and community relationships

· Negotiate and finalise Service Agreements with other service providers

· Ensure resiliency and sustainability of chosen service providers

· Negotiate funding to address the need for Specialist Support Coordination to address harm, points of crisis, or the deterioration of service agreements.

Why choose us:

· Knowledge of localised service providers, community access supports, and transportation supports

· Extensive experience and knowledge within the accommodation sector

· Diligent review and monitoring of obligations of service providers within Service Agreements

· 9am-7pm Monday to Friday

· 9am-7pm Weekends (emergent needs)

· Public holidays (emergent needs)